How to Order
Creating a designer look for your home could not be easier with on-line ordering from Calico Brook. Every effort has been made to ensure that our website delivers an efficient shopping experience with attention to detail, quality and service.
On-line Ordering
Enjoy browsing Calico Brook’s fabulous range of furniture and home accessories room by room, or use the quick search to type in the product, code or colour you are looking for.
Click the product you want to purchase and you will be presented with a larger image that gives you a description, dimensions and price. Select the quantity you want to order and then add to your shopping basket. You may then continue shopping, view the content of your shopping basket or simply proceed to the checkout. You can view your shopping basket at any time where you can edit or remove selections should you change your mind before you proceed to the checkout where you pay for your goods.
Returns
Calico Brook hopes that you are delighted with your purchase, however, you may wish to return your product should you not be fully satisfied. If you do, these are the terms that apply:
You must tell us you wish to cancel within 7 days of your receipt of the Goods;
The Goods must be returned to us within 21 days of your telling us you with to cancel:
§ With both goods and packaging in their original condition
§ Securely wrapped to prevent damage.
§ Including our delivery slip and completed returns form.
§ At your risk and cost.
After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;
If you do not return the Goods to us, you are still liable to us for the full cost. Unfortunately, we cannot accept responsibility for returned items lost in the post and recommend that you get a certificate of posting.
Please go to Terms & Conditions to view our returns policy in full.