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We want you to feel comfortable about using www.calicobrook.co.uk so please read our privacy policy set out below.
You are able to browse the website freely (and we invite you to browse often!) but once you have decided to make an order, we will require some information from you, namely your name, address, telephone number, email address and your credit/debit card details. This information is necessary for us to process your order, send you your goods and let you know of any problems. Your credit card details will not be stored in our system and all the information you give will be treated as private and confidential.
At any time, you are able to check the information we have and edit it if necessary e.g. if you move house or change your phone number or email, or just want to make sure that it’s all up to date. You can do this by contacting us by phone or by logging onto the site and editing your account
Security
This websites uses an industry standard secure site certificate issued by GeoTrust.
All of our checkout pages sit behind this security system meaning all data transmitted between our website and your computer is encrypted using 128bit level encryption.
Please look at your browsers address bar and ensure it reads https://www.calicobrook.co.uk and you can see a padlock item. This means you can feel confident that your personal and credit card details are being transmitted to us securely.
We will never ask for your four digit pin number for your credit/debit card at anytime. Will will also never contact you by email to discuss your order, this is why we ask for your phone number when checking out.
Data Protection
Calico Brook does not sell, rent or lease your information to third parties. Calico Brook may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In these cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Calico Brook may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Calico Brook, and they are required to maintain the confidentiality of your information.
Calico Brook websites will disclose your personal information, without notice, only if required to do so by law or in the good faith or belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Calico Brook or the site; (b) protect and defend the rights or property of Calico Brook; and, (c) act under exigent circumstances to protect the personal safety of users of Calico Brook, its websites, or the public.
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