Calico Brook would not exist without its valued customers and therefore we value and protect the information you give us when visiting or ordering from our web site. In order to provide you with a quality service, we will need various types of information from you.
Purchases
When you make a purchase from Calico Brook you may need to give us your credit or debit card number and contact information in order for us to process your payment. If the item is being delivered, we will also ask for your name, address, telephone number and e-mail address to enable prompt delivery. This information will be processed securely and will only be used for internal purposes and to fulfil your purchase. Internal security is of a high standard at Calico Brook.
Customer Service
In order to continue to improve our customer service and product range, we always welcome your questions, comments or concerns. In order to respond efficiently we will need personal information such as your name, address and e-mail address and sometimes your telephone number. This information is only used to answer your questions as completely and thoroughly as possible.
Special Offers and Promotions
From time to time, Calico Brook will run promotions and special offers and as a valued customer, you will be informed of this ether by e-mail or post. Your personal details such as name, address and e-mail address will be used. This is for Calico Brook promotions only.
Contacting you
If you are contacted by Calico Brook and would prefer not to receive information about products and promotions, please contact us using the contact us page.
When you share your information with Calico Brook, you will always have access to this information. You can update, change or remove any information at any time by writing or e-mailing us using the information in our contact us page.
We will respond to your questions or concerns as quickly as possible.
By using this site, you consent to the above privacy policies.